A digital workflow is a series of interconnected and automated tasks completed electronically and in a specific sequence to achieve a particular goal. It involves using technology to automate and streamline processes and may affect several different systems, applications, and tools.
It typically includes a set of rules and guidelines that determine the order in which tasks are completed and the conditions that must be met before a task can proceed to the next step in the process.
Digital workflows are designed to increase efficiency, reduce errors, and improve collaboration among team members, while also providing greater visibility and control over the entire process.
Digital workflow technology is a powerful business tool to optimise operations and deliver better results.
Digital workflow technology compels an organisation to properly define its business processes and standard operating procedures to track and complete every piece of work that need to be done.
It implements the consistent execution of every job
Digital Automation ensure accuracy and preventing deviations from the defined processes.
It ensures that all work is completed to a predefined level of quality once it enters the workstream.
It also ensures that the real-time status for every piece of work is always available and visible as it transitions through the predefined process
Digital Workflow combined with visual tracking functionality, ensures complete visibility of work to peers and management.
Implementing Digital Workflow has the following business benefits:
It streamlines business operation.
It reduces manual labour.
It improves general efficiency.
It ensures consistent repeatability, ensuring the quality of service.
It improves the quality of products and services, enhancing customer satisfaction.
Ultimately, it will contribute to business stability and growth.